About Case Study

The highly experienced private security company, Global Protection Management (GPM), has over 30 years of experience working with some of the nation’s top corporations. In their quest to deliver the best possible service to their clients, GPM wanted to eliminate all paper reporting, upgrade their guard tour system, and have easier access to all reports.

T Once GPM had a general idea of what their clients were expecting from a security provider, they took it upon themselves to look for a workforce management solution. GPM began to look for a solution equipped with GPS, time-sensitive reporting, daily activity reports, and smarter guard tours. After researching different solutions, they came across Trackforce and its suite of workforce management solutions. a

Challenges

After integrating Trackforce, Global Protection Management has been able to increase officer accountability, streamline operations and provide a better service. The following features have proven to be the most beneficial to GPM

As a manned security provider, officer accountability is paramount to gain a client’s trust.

Alex Hocy

An executive of VIP bodyguard can also check for potential vulnerability in the home and/or transportation, even transportation routes, adding extra reinforcement or making changes where needed. They can give helpful advice on how to stay safe and what to do in the event of a dangerous situation. Finally, a bodyguard presence can act as a deterrent against potential dangers. When a bodyguard is seen, it may put people off from trying

• Security Consulting —
  GPS and NFC technology ensure mobile guard accountability and help them be more efficient. Real-time monitoring always gives operations and management the insights needed.

• Compensation for medical bills —
  Automated and completely customizable incident and activity reports streamline communications between security guards, operations and clients, and save precious time.

• Security Consulting —
  Historical data is easily accessible whenever needed as all reports are stored on a secure cloud-based server.

After integrating Trackforce, Global Protection Management has been able to increase officer accountability, streamline operations and provide a better service.We conducted a validation study using the organization’s current armed officers in order to:

Our Process

After integrating Trackforce, Global Protection Management has been able to increase officer accountability, streamline operations and provide a better service. The following features have proven to be the most beneficial to GPM

01

Planning The Case

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02

Evaluate Situation

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03

File The Case

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RESULTS

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• Controlling access to restricted areas
• Opening and securing doors, gates, and buildings
• Security Guards serve as the alert
• Determine cutoff scores for use in future hiring